Receptionist, Front Desk

THE HUMANE SOCIETY OF THE UNITED STATES; Uniondale (NY); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Hybrid work options

Excellent health insurance

Dental and vision insurance covered

Paid holidays and generous PTO

Professional development opportunities

Educational assistance

Retirement plan with company match

Disability coverage

Flexible spending account

Life Insurance

529 College Savings

Wellness reimbursement

Job summary

LIPA is seeking a Receptionist to be the first point of contact at the headquarters on Long Island. You will manage the front desk, greet visitors, answer phones, handle mail, and provide basic administrative support.

The ideal candidate has strong communication and organizational skills, at least a high school diploma, and 2 years of receptionist experience. Some college is preferred. Hybrid/onsite environment with supportive benefits available.

Qualifications

• High School Diploma or equivalent.
• Two years of receptionist or administrative experience in a professional environment.
• Some college preferred.

Responsibilities

• Greet guests and visitors at the front desk in a professional, customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages for callers and visitors.
• Provide basic information and escalate issues when necessary.
• Receive, sort, distribute and send mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby.
• Schedule meetings, update calendars, and reserve conference rooms.
• Maintain contact lists and calendars; manage scheduling.
• Collaborate with LIPA Security and Facilities on front desk issues.
• Perform other duties as assigned.

Skills

Communication skills

Professional demeanor

Attention to detail

Organizational skills

Interpersonal skills

Time management

Multitasking

Confidentiality

Independent & collaborative work

Judgment

Microsoft Office

Education

High School Diploma or equivalent

Two years receptionist/administrative experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Who We Are

We are a team of motivated, engaged, and exceptionally talented self-starters, willing to roll up our sleeves and do what is necessary to get the job done. If you are interested in joining this dynamic team and have a passion to learn, develop, and want your experience to make an immediate impact, please apply.

To find out more about us, please visit our website: www.lipower.org

What We Offer

We offer an environment of continuous development and growth with a thriving company culture, exceptional colleagues, and exceptional benefits. Our benefit package includes:

• Hybrid work options available and flexible hours
• Excellent health insurance
• No employee cost for dental and vision insurance
• Paid holidays and generous paid time off
• Professional development opportunities
• Educational assistance opportunities
• Multiple retirement plan options with company contribution
• Short-term and long-term disability coverage
• Flexible spending account with company contribution
• Life Insurance
• 529 College Savings Program
• $300 Wellness Reimbursement

What You’ll Do At LIPA

TheReceptionist, Front Deskassistsinfulfilling LIPA’s purpose of clean, reliable, and affordable electric service for our customerson Long Island and the Rockawaysby serving as the first point of contact for visitors and callers and effectively managing the front desk to ensure a professional and customer-focused experience for all visitors to LIPA headquarters.

This role will manage the front desk and LIPA lobby to ensure an organized, efficient and responsive operation, including greeting and assistingvisitors, answering telephone calls, managing mail, and providing basic administrative support, as necessary.

Essential Job Functions

• Greet guests and visitors to the LIPA headquarters front desk in a professional and customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages on behalf of callers and visitors.
• Provide basic information to visitors and callers and elevate issues when necessary.
• Receive, sort, distribute and send out mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby area.
• Performlight administrativeand staff support duties (e.g., filing, typing, copying, scanning, etc.)
• Schedule meetings, update calendars, and reserve conference rooms.
• Maintaincontact lists.
• Handle sensitive information in a confidential manner.
• Partner with LIPA Security to ensure the front desk and lobby area remain safe and any potential safety concerns are promptly addressed.
• Work with LIPA Facilities team to ensure any front desk and lobby related facilities issues are addressed timely.
• Perform other duties as assigned.

What We Need

• Good speaking and listening skills
• Professional demeanor with exceptional customer service skills
• Strongattention to detail
• Organizationaland planning skills
• Interpersonal skills
• Time management skills
• Ability tomulti-task,prioritizeand meet deadlines
• Ability tomaintainconfidentiality of information
• Ability to workindependentlyand collaboratively with others
• Skilled in exercising good judgement
• Experience with Microsoft Officeand computer programssuchasMicrosoft Word, Excel,and Outlook

Education & Experience Required

• HighSchool Diplomaor equivalent
• Two (2)years ofreceptionist or administrative experience in a professional environment

Preferred Qualifications

Some college

Salary Range

$44,100 - $53,900