Front Desk & Visitor Experience Specialist (Hybrid)

Gamma Phi Omega International; Uniondale (NY); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Hybrid work options

Excellent health insurance

Paid holidays and generous PTO

Educational assistance opportunities

Retirement plan with company match

Wellness reimbursement

Job summary

Long Island Power Authority (LIPA) is seeking a Front Desk / Receptionist to manage the lobby, greet visitors, answer calls, and provide basic administrative support at the headquarters on Long Island. You will play a key role in maintaining a professional and welcoming environment for guests and staff alike.

The role requires strong communication, organizational skills, and the ability to multitask while handling confidential information with discretion.

Qualifications

• High School Diploma or equivalent.
• Two years receptionist or administrative experience in a professional environment.
• Some college preferred.
• Excellent communication and customer service abilities.

Responsibilities

• Greet guests and visitors to the LIPA headquarters front desk in a professional and customer-focused manner.
• Receive visitors, determine their needs and direct them accordingly.
• Answer, screen and forward telephone calls.
• Receive and relay messages on behalf of callers and visitors.
• Provide basic information to visitors and callers and elevate issues when necessary.
• Receive, sort, distribute and send out mail, packages and deliveries.
• Maintain a professional, clean and organized front desk and lobby area.
• Perform light administrative and staff support duties (e.g., filing, typing, copying, scanning, etc.).
• Schedule meetings, update calendars, and reserve conference rooms.

Skills

Front desk/Reception

Customer service

Communication

Attention to detail

Organizational skills

Interpersonal skills

Time management

Multitasking

Confidentiality

Independent & team work

Judgement

MS Office (Word/Excel/Outlook)

Education

High School Diploma or equivalent

Two years receptionist/administrative experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Long Island Power Authority (LIPA) is seeking a Front Desk / Receptionist to manage the lobby, greet visitors, answer calls, and provide basic administrative support at the headquarters on Long Island. You will play a key role in maintaining a professional and welcoming environment for guests and staff alike.

The role requires strong communication, organizational skills, and the ability to multitask while handling confidential information with discretion.