Hybrid Financial Concierge & Customer Experience Banker

Huntington National Bank; Sylvania (OH); Ibrido; USD 34.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible work arrangements

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding clients through banking services with accuracy and a service mindset.

In-office role based in Ohio, with emphasis on delivering exceptional service while adhering to policies and building strong partnerships across the bank and community.

Competenze

• HS diploma or GED and 1 year customer service or military service, or a Bachelor's degree.
• 1+ year in customer service in banking or retail sales.
• Cash handling experience.
• Comfort with mobile and online banking tech.

Mansioni

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships via sales processes.
• Refer customers to other bank areas to deepen relationships.
• Follow operational, security, risk, and regulatory policies.
• Demonstrate sales, service, and relationship management skills.
• Other duties as assigned.

Conoscenze

Customer service

Sales

Cash handling

Tech-savvy

Communication

Formazione

High School Diploma or GED

Bachelor’s Degree

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and guiding clients through banking services with accuracy and a service mindset.

In-office role based in Ohio, with emphasis on delivering exceptional service while adhering to policies and building strong partnerships across the bank and community.