Hybrid Financial Concierge & Relationship Builder

Huntington National Bank; Grove Hill (AL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, and handling transactions accurately.

You will educate customers about banking services, follow a disciplined sales process, and partner with other bank areas to deepen relationships while complying with all security and regulatory policies.

Qualifications

• 1+ year of customer service or related experience or a bachelor’s degree.
• Ability to educate customers on deposit products and services.
• Strong communication and presentation skills.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, risk, and regulatory requirements.
• Demonstrate sales, customer service, and relationship management skills.

Skills

Customer service

Sales

Relationship management

Banking

Presentation

Education

High School Diploma or GED + 1 year experience or Bachelor's

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, and handling transactions accurately.

You will educate customers about banking services, follow a disciplined sales process, and partner with other bank areas to deepen relationships while complying with all security and regulatory policies.