Financial Concierge — Customer Experience Banker

Huntington National Bank; Wadsworth (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Huntington National Bank in Ohio seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions accurately while balancing daily operations with exemplary service.

Responsibilities include resolving customer issues, educating on deposit products, proactive outreach, cross-referrals, and adherence to all policies

Qualifications

• High School Diploma or GED (or higher) required.
• 1 year customer service experience or military service in an administrative/contracting role or a Bachelor’s Degree accepted.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to policies, security, and regulatory requirements.
• Demonstrate sales, service, and relationship skills.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED

Job description

Huntington National Bank in Ohio seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions accurately while balancing daily operations with exemplary service.

Responsibilities include resolving customer issues, educating on deposit products, proactive outreach, cross-referrals, and adherence to all policies