Hybrid End-User Tech Support Specialist

Together Credit Union; St. Louis (MO); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Together Credit Union is hiring an End User Technology (EUT) Specialist in St. Louis, MO. This hybrid role focuses on first-level support for end-user devices, software, and access management.

You will help install and maintain desktops, manage tickets, and assist with security controls. The position emphasizes reliability, collaboration with IT teams, and responsive service to staff across branches. Onsite with occasional remote flexibility, the job requires strong communication and

Qualifications

• 1+ year of IT, end-user support, or related experience.
• Preference for IT coursework or certifications.

Responsibilities

• Provide first-level end-user support for hardware, software, and access issues.
• Install, configure, and maintain desktops, laptops, and peripherals.
• Process system access requests and permissions.
• Monitor systems and assist with resolution of issues to maintain reliability.
• Escalate complex issues and document incidents and resolutions.
• Support deployment and lifecycle management of end-user equipment.
• Assist with monitoring infrastructure components and security tools.

Skills

End-user computing

Operating systems

Networking basics

Troubleshooting

Communication

Team collaboration

Microsoft Office

Ticketing systems

Remote support tools

Education

High school diploma

IT training or coursework

Tools

Remote support tools

Ticketing systems

Job description

Together Credit Union is hiring an End User Technology (EUT) Specialist in St. Louis, MO. This hybrid role focuses on first-level support for end-user devices, software, and access management.

You will help install and maintain desktops, manage tickets, and assist with security controls. The position emphasizes reliability, collaboration with IT teams, and responsive service to staff across branches. Onsite with occasional remote flexibility, the job requires strong communication and