Hybrid IT Support Pro - Windows, macOS & Devices

ccaglobalpartners; Earth City (MO); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Collaborative work environment

Recognition and development opportunities

Comprehensive benefits package

Job summary

Join CCA Global Partners as a System Support Specialist in St. Louis, MO. In this hybrid role, you'll provide high-quality technical support and contribute to user education and system initiative implementations.

We're seeking a customer-focused professional with a strong background in IT support who is eager to tackle various technical issues and ensure the reliability of end-user systems. Benefits include collaboration with a passionate team and recognition for achievements.

Qualifications

• 2+ years of IT support experience required.
• Strong working knowledge of Microsoft Windows and Apple macOS.
• Preferred certifications: CompTIA A+, Microsoft Certified.

Responsibilities

• Resolve Help Desk tickets across Windows and macOS systems.
• Support mobile devices and manage hardware/software inventory.
• Handle user setups, installations, upgrades, and documentation.

Skills

IT support experience

Excellent communication skills

Customer service skills

Microsoft Windows expertise

Apple macOS support

Education

High school diploma or equivalent

Tools

Microsoft 365

Remote Desktop Protocol (RDP)

Job description

Join CCA Global Partners as a System Support Specialist in St. Louis, MO. In this hybrid role, you'll provide high-quality technical support and contribute to user education and system initiative implementations.

We're seeking a customer-focused professional with a strong background in IT support who is eager to tackle various technical issues and ensure the reliability of end-user systems. Benefits include collaboration with a passionate team and recognition for achievements.