Hybrid Employee Relations Admin – 3-Month Contract

Dahl Consulting; Minneapolis (MN); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Dahl Consulting is seeking an Employee Relations Coordinator in Minneapolis, MN for a 3-month contract. Hybrid schedule with on-site in Downtown Minneapolis or Brooklyn Park, Monday–Friday, 8:00 a.m.–5:00 p.m. Responsibilities include case management, documentation, and reporting in a high-volume environment.

The role emphasizes confidentiality and adherence to procedures, with experience in HR, investigations, or related case management platforms preferred.

Qualifications

• Experience with high-volume, process-driven workflows using case management or ticketing systems.
• Ability to enter, review, and maintain detailed information in a system.
• Ability to follow documented procedures and service levels.
• Ability to handle confidential HR and business information.

Responsibilities

• Use established templates to communicate information and updates to internal partners.
• Assign and distribute reports to the appropriate partners for review and follow-up.
• Use a case management system to document, track, and manage work accurately and efficiently.
• Review records and documentation for completeness, accuracy, and consistency.
• Identify missing, unclear, inconsistent, or potentially inaccurate information and take appropriate action based on established procedures.
• Ensure information and documentation are routed accurately and within required timelines.
• Maintain organized and accurate records while adhering to established workflows and quality standards.
• Follow documented procedures, classification guidelines, and service-level expectations.
• Recognize situations that require additional review and elevate them to the appropriate partner.
• Handle confidential and sensitive employee, investigation, HR, and business information appropriately.
• Adapt to changes in procedures, workflows, classifications, and business priorities.

Skills

High-volume workflow

Case management

Records processing

Confidential info handling

Process adherence

Tools

Microsoft Outlook

ChatGPT

EthicsPoint

Job description

Dahl Consulting is seeking an Employee Relations Coordinator in Minneapolis, MN for a 3-month contract. Hybrid schedule with on-site in Downtown Minneapolis or Brooklyn Park, Monday–Friday, 8:00 a.m.–5:00 p.m. Responsibilities include case management, documentation, and reporting in a high-volume environment.

The role emphasizes confidentiality and adherence to procedures, with experience in HR, investigations, or related case management platforms preferred.