Senior Employee Relations Consultant (Hybrid)

CNA; Chicago, Northern (IL, KY); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA is seeking an Employee Relations Senior Consultant to provide guidance and consultative support to managers, employees, HR Business Partners, and other HR colleagues across complex employee relations issues. You will lead investigations, advise on performance management, and help ensure fair, timely resolutions in a hybrid environment.

The role emphasizes policy interpretation, legal compliance, documentation, and collaboration with the Director of Employee Relations to elevate cases

Qualifications

• Bachelor’s degree required; six or more years of directly related employee relations experience.
• Experience managing employee relations cases, advising on performance management, conducting workplace investigations, preparing documentation, and making recommendations to support appropriate resolution.

Responsibilities

• Provides practical, consultative guidance on employee relations matters while promoting compliance with applicable employment laws, regulations, and company policies.
• Supports a consistent approach to various employee relations matters, identifies recurring employee relations themes, and partners with the Director of Employee Relations and other stakeholders to elevate matters requiring additional review or specialized guidance.
• Consults and coaches managers on performance management best practices in relation to performance improvement and corrective actions, exit strategies and involuntary separations.
• Investigates employee complaints.
• Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals.
• Investigate, review, consult, and provide recommendations to managers on employee misconduct and policy violation issues.
• Make recommendations regarding appropriate level of corrective action based on company policy and laws.
• Maintains timely, accurate, and complete documentation of employee relations matters within CNA’s case management system, including intake notes, interview notes, investigation summaries, findings, recommendations, and supporting materials.
• May assist in the creation and refinement of company-wide HR policies.
• Assist in the development of training tools, templates, processes and reference materials, or other projects in support of the Employee Relations COE.
• May participate in project work that supports the Employee Relations COE, the Human Resources Department or other functions as appropriate.
• May perform additional duties as assigned.

Education

Bachelor’s degree in Human Resources, Industrial or Labor Relations, Business, or another related field

Job description

CNA is seeking an Employee Relations Senior Consultant to provide guidance and consultative support to managers, employees, HR Business Partners, and other HR colleagues across complex employee relations issues. You will lead investigations, advise on performance management, and help ensure fair, timely resolutions in a hybrid environment.

The role emphasizes policy interpretation, legal compliance, documentation, and collaboration with the Director of Employee Relations to elevate cases