Desktop Support Technician: Windows, Mac, & Mobility

Artech Information System LLC; Avon (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

An IT staffing company is seeking a Desktop Support professional to assist with PC software and hardware issues across various locations including Avon and nearby areas. The candidate must be proficient in Windows and Mac OS, possess strong communication skills, and demonstrate a commitment to customer satisfaction. This role offers the opportunity to work in diverse environments and solve technical challenges. Prior experience in medical technology support is a plus.

Qualifications

• Experience in PC software and hardware support.
• Proficient in Windows and Mac OS, familiarity with mobile device OS.
• Strong written and oral communication skills are essential.

Responsibilities

• Provide technical support for desktop systems.
• Troubleshoot and resolve hardware and software issues.
• Maintain a professional and organized work environment.

Skills

PC Software and Hardware Support

Break/Fix Troubleshooting

Win and Mac OS Proficiency

Mobility Device OS Knowledge

Communication Skills

Customer Satisfaction Skills

Organizational Skills

Job description

An IT staffing company is seeking a Desktop Support professional to assist with PC software and hardware issues across various locations including Avon and nearby areas. The candidate must be proficient in Windows and Mac OS, possess strong communication skills, and demonstrate a commitment to customer satisfaction. This role offers the opportunity to work in diverse environments and solve technical challenges. Prior experience in medical technology support is a plus.