Desktop Support Technician — Windows & Mac Expert

Sharp Brains; Los Angeles (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

A reputable tech recruiting firm is seeking a Desktop Support Technician based in Los Angeles, CA. Ideal candidates will provide L1 technical support across various devices and software, including Microsoft Office 365 and Active Directory. Responsibilities include managing user accounts and incident resolution. This contract position offers a competitive salary ranging from $80,000 to $90,000 annually.

Qualifications

• Provide L1 technical support for desktops, laptops, printers, and mobile devices.
• Manage user accounts and permissions in Active Directory.
• Support group policy management and user profile configurations.

Responsibilities

• Assist with software deployment and inventory management via SCCM.
• Perform incident resolution through ITSM tools.
• Maintain documentation of incidents and resolutions.

Skills

Technical support

Active Directory

ITSM tools

Microsoft Office 365

Network configuration

Tools

ServiceNow

SCCM

Job description

A reputable tech recruiting firm is seeking a Desktop Support Technician based in Los Angeles, CA. Ideal candidates will provide L1 technical support across various devices and software, including Microsoft Office 365 and Active Directory. Responsibilities include managing user accounts and incident resolution. This contract position offers a competitive salary ranging from $80,000 to $90,000 annually.