Hybrid Customer Success Associate | 40% Remote

Odoo; San Francisco (CA); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision Insurance

Paid time off

$100 work-from-home setup budget

Chef-prepared lunches

Job summary

A leading software company is seeking a Customer Success Associate in San Francisco, CA. This entry-level position combines administrative and customer service functions with a focus on managing a portfolio of accounts. Ideal candidates should have strong organizational skills and effective communication abilities. The role offers a hybrid work model and includes various employee benefits such as healthcare and paid time off.

Qualifications

• Exceptional organizational skills and dependability.
• Strong verbal and written communication skills.
• Basic proficiency with G-Suite applications.

Responsibilities

• Manage a portfolio of 1,400–1,600 accounts.
• Provide clear customer guidance.
• Meet performance metrics related to task resolution.

Skills

Organizational skills

Verbal communication

Written communication

Customer support tools

G-Suite proficiency

Job description

A leading software company is seeking a Customer Success Associate in San Francisco, CA. This entry-level position combines administrative and customer service functions with a focus on managing a portfolio of accounts. Ideal candidates should have strong organizational skills and effective communication abilities. The role offers a hybrid work model and includes various employee benefits such as healthcare and paid time off.