Entry-Level Customer Success Associate - Hybrid/Remote

Fitnescity; Newark (NJ); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) matching

Gym/nutrition/wellness payment incentive

Unlimited PTO

Job summary

A health and wellness tech start-up is seeking a Customer Success Associate for its Newark, NJ location. This entry-level role involves managing calendars, assisting customers, and presenting automation projects. The ideal candidate is ambitious, organized, and has good communication skills. This position offers competitive pay and generous benefits, including unlimited PTO and a monthly wellness incentive. You will be part of a dynamic team and contribute to the company's national expansion.

Qualifications

• Ambitious and driven with a strong desire to grow.
• Some experience with client success or customer support.
• Exceptional organizational and communication abilities.

Responsibilities

• Manage calendars and coordinate scheduling for appointments.
• Assist customers via email and calls.
• Prioritize and present automation projects.

Skills

Strong attention to detail

Organizational skills

Verbal communication skills

Written communication skills

Client success experience

Experience with scheduling

Customer empathy

Tools

Zendesk

Front

Intercom

Job description

A health and wellness tech start-up is seeking a Customer Success Associate for its Newark, NJ location. This entry-level role involves managing calendars, assisting customers, and presenting automation projects. The ideal candidate is ambitious, organized, and has good communication skills. This position offers competitive pay and generous benefits, including unlimited PTO and a monthly wellness incentive. You will be part of a dynamic team and contribute to the company's national expansion.