Hybrid Customer Service Technician with Stock Grant

Ingersoll-Rand; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Ingersoll Rand seeks a Customer Service Technician in Charlotte, NC. You will manage quotations, order entries, and delivery communications, interfacing with customers and distributors daily.

The role requires 2+ years in product/customer service, strong written and verbal communication, and proficiency in MS Word/Excel/PowerPoint. Onsite with weekly remote work option offers comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent with 2+ years of product/customer service experience.
• Excellent written and verbal communication skills required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Provide first-class customer service and support by e-mail and phone.
• Issue quotations and enter orders; communicate delivery schedules.
• Coordinate with internal resources and vendors to resolve issues for customers and distributors.

Skills

Customer service

Communication

Microsoft Office

Education

Bachelor's Degree

High School Diploma + 4 years experience

Tools

SAP

MS Word

MS Excel

PowerPoint

Job description

Ingersoll Rand seeks a Customer Service Technician in Charlotte, NC. You will manage quotations, order entries, and delivery communications, interfacing with customers and distributors daily.

The role requires 2+ years in product/customer service, strong written and verbal communication, and proficiency in MS Word/Excel/PowerPoint. Onsite with weekly remote work option offers comprehensive benefits.