Hybrid Customer Service Pro: Drive Revenue & Retention

Filetwigbay; Brooklyn Park (MN); Hybrid; USD 51,000 - 74,000; Full time

Job summary

ByteStream Solutions in Brooklyn Park, MN is seeking a Customer Service Representative to drive growth through sharp communication and ownership. This hybrid role blends service excellence with sales support, rewarding curiosity and persistence.

You will craft compelling emails, close deals, and align retention with live chat to convert interest into revenue while enjoying mentorship and a flexible work setup.

Qualifications

• 1 year of active listening experience.
• Strong written communication skills.
• Willingness to take ownership and drive outcomes.
• Authorized to work in the United States without sponsorship.
• Familiarity with customer service tools such as Gorgias.

Responsibilities

• Pull the quality-obsessed case study that closes a stalled Brooklyn Park deal
• Create sales collateral, decks, and proposals that move prospects forward
• Wire Customer Retention and Live Chat Support together so marketing hands sales clean leads
• Close the loop between ad spend and revenue, dollar for dollar
• Grow ByteStream Solutions's deeply collaborative footprint one earned introduction at a time

Skills

Active Listening

Written Communication

Ownership

US Work Authorization

Gorgias

Tools

Gorgias

Job description

ByteStream Solutions in Brooklyn Park, MN is seeking a Customer Service Representative to drive growth through sharp communication and ownership. This hybrid role blends service excellence with sales support, rewarding curiosity and persistence.

You will craft compelling emails, close deals, and align retention with live chat to convert interest into revenue while enjoying mentorship and a flexible work setup.