Growth-Focused Customer Service Rep | Hybrid & Mentorship

PwC; BLOOMINGTON (MN); Hybrid; USD 70,000 - 106,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible hybrid hours

Job summary

PwC in Bloomington, MN seeks a maker-minded Customer Service Representative to drive growth through strong interpersonal skills and escalation management. You will own projects, nurture partnerships, and guide post-sale activities from the Bloomington office in a flexible hybrid setup.

The role emphasizes clear communication, ownership of social calendars, and creating compelling sales materials. Expect mentorship, benefits, and a supportive team culture in MN.

Qualifications

• Mid-level mastery of work ethic, validated by people who'd hire you again.
• Clear communication style that translates jargon into plain English.
• Ability to think clearly under pressure with tight deadlines.
• Comfort navigating ambiguity when briefs arrive half-written.

Responsibilities

• Cultivate referral channels and strategic partnerships in Bloomington.
• Identify Bloomington accounts at risk of churn and win them back.
• Own social media calendars and community engagement.
• Lead post-sale check-ins to generate client references.
• Brief the Customer Service Representative team on weekly market insights.
• Advance conversations beyond small talk to next steps.
• Qualify opportunities to focus mid-level team on real revenue.
• Create sales collateral, decks, and proposals to move prospects forward.

Skills

Work Ethic

Communication

Under Pressure

Ambiguity Navigation

Job description

PwC in Bloomington, MN seeks a maker-minded Customer Service Representative to drive growth through strong interpersonal skills and escalation management. You will own projects, nurture partnerships, and guide post-sale activities from the Bloomington office in a flexible hybrid setup.

The role emphasizes clear communication, ownership of social calendars, and creating compelling sales materials. Expect mentorship, benefits, and a supportive team culture in MN.