Customer Service Manager

ByteStream Solutions; Twin Falls (ID); Hybrid; USD 79,000 - 118,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Stipend for tools and courses

Job summary

ByteStream Solutions in Twin Falls, Idaho is hiring a Customer Service Manager to lead sales marketing initiatives with ownership and strategic framing. The role emphasizes trust, transparency, and steady momentum while driving demand-generation and demo bookings in a fast-paced market.

Expect to pitch high-value offers, build landing pages that convert interest to demos, and manage renewals with precise timelines.

Qualifications

• 8+ years of standing behind your own estimates.
• Willingness to commute to Twin Falls, ID or work flexibly as needed.
• Comfort owning sales marketing decisions in an ID market.
• Hands-on command of Teamwork project management software.

Responsibilities

• Strategically plan demand-generation initiatives.
• Pitch ByteStream Solutions at $79,000 - $118,000 value without apologizing for the price.
• Build landing pages that turn Twin Falls curiosity into demo bookings.
• Keep Twin Falls renewals from slipping by owning the timeline.
• Coordinate cross-functional launches with creative, product, and operations.
• Beat last quarter's $79,000 - $118,000 number without burning the pipeline.
• Report on attribution and channel ROI to inform the $79,000 - $118,000 budget cycle.

Skills

Strategic Planning

Demand Generation

ROI Reporting

Cross-functional Collaboration

Attention to Detail

Communication

Commute to Twin Falls

Tools

Teamwork

Job description

ByteStream Solutions opened a Customer Service Manager position because our Twin Falls customers are buying faster than our team can keep up. What sets the offer apart is trust — $79,000 - $118,000 and full-time hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• Strong command of Strategic Planning, with 7 of demand-generation experience
• Pitch ByteStream Solutions at $79,000 - $118,000 value without apologizing for the price
• Build landing pages that turn Twin Falls curiosity into demo bookings
• Keep Twin Falls renewals from slipping by owning the timeline
• Coordinate cross-functional launches with creative, product, and operations
• Beat last quarter's $79,000 - $118,000 number without burning the pipeline
• Report on attribution and channel ROI to inform the $79,000 - $118,000 budget cycle

What You'll Bring

• Hands-on command of Teamwork, with Attention to Detail as a close second
• Comfort owning sales marketing decisions in an ID market
• Willingness to commute to Twin Falls, ID or work flexibly as needed
• At least 8 years of standing behind your own estimates

ByteStream Solutions builds the unglamorous sales marketing plumbing that Twin Falls, ID relies on, and it does so with low-drama pride. Trust, transparency, and steady momentum are the three things we protect above all else.

Count on $79,000 - $118,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

• remote-first flexibility
• parental leave
• a stipend for the tools and courses you need.