Hybrid Customer Experience & Sales Coordinator

Interior Logic Group; Minneapolis (MN); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Crew2 in Minneapolis, MN is seeking a part-time Customer Service Coordinator to create a quality service experience in a busy call center. You will handle inbound and outbound inquiries, schedule installations, and keep customers informed with accurate updates.

The role involves developing sales leads, promoting Crew2 programs, and maintaining thorough records. Strong problem-solving, communication, and Microsoft Office skills are essential, plus a teamwork mindset to support VOC goals.

Qualifications

• High school diploma or GED required.
• Strong problem resolution and customer service skills.
• Detail oriented with accuracy and efficiency.
• Team player able to multitask in a fast-paced environment.
• Experience with Microsoft Office; Call center experience preferred.

Responsibilities

• Field customer questions in a professional manner and document interactions.
• Schedule installations, provide updates, and handle inquiries.
• Develop, qualify, and promote Crew2 products and services.
• Maintain complete and accurate customer records and coordinate with departments.

Skills

Customer service

Communication

Problem solving

Detail oriented

Team player

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Call center software

Job description

Crew2 in Minneapolis, MN is seeking a part-time Customer Service Coordinator to create a quality service experience in a busy call center. You will handle inbound and outbound inquiries, schedule installations, and keep customers informed with accurate updates.

The role involves developing sales leads, promoting Crew2 programs, and maintaining thorough records. Strong problem-solving, communication, and Microsoft Office skills are essential, plus a teamwork mindset to support VOC goals.