Hybrid Customer Experience & Events Data Specialist

One10, LLC; Minneapolis (MN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

One10, LLC in Minneapolis seeks a Customer Xperience Specialist to manage registration data for Travel & Events programs, ensuring accuracy from setup through reporting. You’ll coordinate with clients and internal teams, optimize processes, and oversee hotel blocks, attendee communications, and data integrity.

The role requires a 4-year degree or equivalent, strong Excel skills, and the ability to juggle multiple projects.

Qualifications

• Requires a 4-year degree or equivalent experience.
• Proficient in Microsoft Excel, including macros and advanced formulas.
• At least 1 year of operational business experience in event management or similar.
• Knowledge of the meeting/event industry is preferred.
• Familiarity with event tech platforms (Cvent, RainFocus, Swoogo) is a plus.

Responsibilities

• Owns the registration data lifecycle for Travel & Events programs.
• Provides Cvent training and supports the Events Team to ensure consistency.
• Manages hotel blocks, rooming lists, attrition, and penalties.
• Delivers client reporting and billing data for vendors and programs.
• Offers onsite data management support when programs run.

Skills

MS Excel (Macros, VLOOKUP)

Multi-project management

Operational business experience

Education

4-year degree or equivalent experience

Tools

Cvent

RainFocus

Swoogo

Job description

One10, LLC in Minneapolis seeks a Customer Xperience Specialist to manage registration data for Travel & Events programs, ensuring accuracy from setup through reporting. You’ll coordinate with clients and internal teams, optimize processes, and oversee hotel blocks, attendee communications, and data integrity.

The role requires a 4-year degree or equivalent, strong Excel skills, and the ability to juggle multiple projects.