Hybrid Customer Experience Banker: Grow Relationships

Huntington; Michigan; On-site; USD 42,000 - 60,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker in Clinton Township, MI. The role focuses on acting as a Financial Concierge for walk-in customers, retaining and expanding consumer and business relationships, and guiding customers through deposits, loans, and banking services.

You will resolve issues and promote bank products while adhering to policies. The position emphasizes sales discipline, technology comfort, and strong customer service, with opportunities to refer clients to other bank

Qualifications

• High School Diploma or GED; 1 year of customer service or related role, or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and consumer lending.
• Identify opportunities to grow customer relationships through a disciplined sales process, follow-up, and referrals from customers and partners.
• Educate and refer customers to other areas of the bank to deepen relationships.

Skills

Customer service

Sales

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker in Clinton Township, MI. The role focuses on acting as a Financial Concierge for walk-in customers, retaining and expanding consumer and business relationships, and guiding customers through deposits, loans, and banking services.

You will resolve issues and promote bank products while adhering to policies. The position emphasizes sales discipline, technology comfort, and strong customer service, with opportunities to refer clients to other bank