Customer Experience Banker – Hybrid/Remote Ready

Huntington Bancshares, Inc.; Allendale Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. in Allendale Charter Township, MI is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, retain and grow customer relationships, and recommend deposit products and other banking services.

You will process transactions accurately, balance daily, provide exemplary service, and proactively identify opportunities to deepen relationships through a disciplined sales process and referrals.

Qualifications

• Minimum 1 year of customer service or related military/admin experience.
• Ability to educate customers on deposit products and services.
• Comfort with technology and mobile/online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Develop customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and maintain security and risk controls.

Skills

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Education

High School Diploma or GED or Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Allendale Charter Township, MI is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, retain and grow customer relationships, and recommend deposit products and other banking services.

You will process transactions accurately, balance daily, provide exemplary service, and proactively identify opportunities to deepen relationships through a disciplined sales process and referrals.