Customer Experience Banker: Grow Relationships

Huntington National Bank; Fenton (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington National Bank in Michigan seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by understanding goals and suggesting deposit and related banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to policies and procedures. Office-based with flexible arrangements where offered.

Qualifications

• High School Diploma or GED plus 1 year of customer service or military service in an admin/contracting/civil affairs role or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure regulatory compliance.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED + 1 year customer service or military service or Bachelor's degree

Job description

Huntington National Bank in Michigan seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by understanding goals and suggesting deposit and related banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to policies and procedures. Office-based with flexible arrangements where offered.