Financial Concierge & Customer Growth Advisor (Hybrid)

Huntington; Northville (MI); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker at the Northville, MI office. You will act as a Financial Concierge for walk-in customers, handling deposits and services while identifying opportunities to grow customer relationships.

The role emphasizes proactive service, accurate transaction handling, and adherence to bank policies. The position supports a mix of in-branch service with potential flexible work arrangements.

Qualifications

• High School Diploma or GED; or Bachelor's degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail.
• Cash handling experience a plus.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to policies and procedures and maintain accuracy in transactions.

Skills

Customer service

Sales

Relationship management

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker at the Northville, MI office. You will act as a Financial Concierge for walk-in customers, handling deposits and services while identifying opportunities to grow customer relationships.

The role emphasizes proactive service, accurate transaction handling, and adherence to bank policies. The position supports a mix of in-branch service with potential flexible work arrangements.