Hybrid Relationship Banker: Grow Customer Relationships

Huntington National Bank; Detroit (MI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker in Detroit, MI. The role focuses on retaining and expanding consumer and business customer relationships by proactively identifying financial goals and offering appropriate deposit, loan, and banking services.

You will resolve customer issues, promote digital banking, and collaborate with bank partners to deepen relationships. The position requires strong communication and a proactive sales mindset.

Qualifications

• High School Diploma or GED and 1+ year customer service and sales in banking, financial services or related field.
• Bachelor’s degree is a plus with relevant sales experience.
• Ability to build, deepen and retain customer relationships with knowledge of banking products.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Grow customer relationships through appointments, referrals and a disciplined sales process.
• Educate customers and refer to other bank areas to deepen relationships.
• Promote and educate on online, mobile, and ATM banking usage.
• Maintain up-to-date knowledge of bank products, services, policies and security requirements.
• Adhere to all operational, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Financial products knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Banking software

CRM systems

Job description

Huntington National Bank is seeking a Financial Relationship Banker in Detroit, MI. The role focuses on retaining and expanding consumer and business customer relationships by proactively identifying financial goals and offering appropriate deposit, loan, and banking services.

You will resolve customer issues, promote digital banking, and collaborate with bank partners to deepen relationships. The position requires strong communication and a proactive sales mindset.