Hybrid Customer Experience Banker – Grow Relationships

Huntington Bancshares, Inc.; Marietta (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering deposits and banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes proactive relationship growth, education on banking products, and adherence to risk and regulatory policies; in-office

Qualifications

• High School Diploma or GED and minimum 1 year customer service or similar role, or a Bachelor's Degree.
• 1 year or more in customer service in banking or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products.
• Growing customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other bank areas to deepen relationships.
• Adhering to all policies and procedures.

Skills

Customer service

Sales

Relationship management

Cash handling

Technology proficiency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering deposits and banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. The role emphasizes proactive relationship growth, education on banking products, and adherence to risk and regulatory policies; in-office