Customer Experience Banker: Financial Concierge (Hybrid)

Huntington Bancshares, Inc.; Burnet (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. seeks an Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships while proactively identifying financial goals and needs.

You will recommend deposit products and other services, process transactions accurately, and balance daily activity with top-tier service. The role emphasizes a disciplined sales approach, education across banking offerings, and adherence to policies to

Qualifications

• Minimum 1 year of customer service experience or equivalent in administration or related role.
• Experience in banking or financial services is preferred.
• Comfort with technology and multi-channel banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on consumer deposit products.
• Identify opportunities to deepen customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to grow relationships.
• Follow operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking products

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. seeks an Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships while proactively identifying financial goals and needs.

You will recommend deposit products and other services, process transactions accurately, and balance daily activity with top-tier service. The role emphasizes a disciplined sales approach, education across banking offerings, and adherence to policies to