Hybrid Banking Concierge: Grow Relationships

Huntington National Bank; Woodway (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposits and banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. This role supports a branch-based, customer-centric environment with opportunities for flexible work arrangements where possible,

Qualifications

• Minimum of 1 year of customer service experience or military service in a role with administrative responsibilities.
• Ability to understand and educate customers on consumer deposit products and banking services.
• Proactive in identifying opportunities to grow customer relationships through a structured sales process.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on deposit products and services.
• Identify opportunities to deepen customer relationships and refer to other bank areas.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales experience

Relationship management

Communication skills

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platform

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposits and banking products.

You will process transactions accurately, balance daily, and deliver exemplary service. This role supports a branch-based, customer-centric environment with opportunities for flexible work arrangements where possible,