Hybrid Customer Experience Banker — Grow Relationships

Huntington Bancshares, Inc.; Sherman (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying needs and recommending deposit products and services. In this office-based role, you will handle transactions accurately, balance daily activities, and provide exemplary service while adhering to policies and procedures.

Qualifications

• High school diploma or GED required; 1+ year of customer service or related role or a Bachelor's degree.
• Experience in banking, financial services, or retail sales is a plus.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve issues with walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, and relationship management skills.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying needs and recommending deposit products and services. In this office-based role, you will handle transactions accurately, balance daily activities, and provide exemplary service while adhering to policies and procedures.