Customer Experience Banker — Grow Relationships & Serve

0101 The Huntington National Bank; Burnet (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and offering deposit products and services.

You will process transactions accurately and balance daily while delivering exemplary service. The role emphasizes educating customers on banking products, proactive cross-selling, and adherence to all security and regulatory requirements within an in-office

Qualifications

• High School Diploma or GED and 1 year of customer service or military service or a Bachelor's Degree.
• Preferred: 1 year+ in customer service in banking or financial services.
• Comfort with technology such as mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and maintain security and compliance.
• Demonstrate sales, service, relationship management and communication skills.
• Perform other duties as assigned.

Skills

Customer service

Sales skills

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and offering deposit products and services.

You will process transactions accurately and balance daily while delivering exemplary service. The role emphasizes educating customers on banking products, proactive cross-selling, and adherence to all security and regulatory requirements within an in-office