Hybrid Banking Concierge: Customer Experience Banker

Huntington National Bank; Forsyth (GA); Hybride; USD 40 000 - 60 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and handling transactions accurately with daily balancing.

You will proactively identify opportunities to expand customer relationships through a structured sales process, follow-up programs, outbound calls, and referrals, while

Qualifications

• High School Diploma or GED required with 1 year of customer service experience in an admin, contracting, civil affairs, or related role; Bachelor’s degree also acceptable.

Responsabilités

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management and banking knowledge in daily interactions.

Connaissances

Customer service

Sales

Relationship management

Banking knowledge

Formation

High School Diploma or GED

Bachelor’s Degree

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and handling transactions accurately with daily balancing.

You will proactively identify opportunities to expand customer relationships through a structured sales process, follow-up programs, outbound calls, and referrals, while