A leading logistics provider is seeking a motivated Customer Service Representative for their Phoenix, AZ office. This hybrid role focuses on coordinating shipments, providing customer support, and ensuring accurate documentation. Ideal candidates will be organized, detail-oriented, and possess strong communication skills. No logistics experience is required, as training will be provided. Join this dynamic team and help steer the company's growth while enjoying a competitive compensation package and robust benefits.
Qualifications
Detail-oriented and organized professionals.
Comfortable in a fast-paced, team-oriented environment.
Must possess grit, determination, and a desire to win.
Responsibilities
Enter new load orders into our proprietary software.
Initiate check calls to track pickups and deliveries.
Maintain and collect proper paperwork for each shipment.
Maintain an outbound call volume of 100 calls per day.
Skills
Strong attention to detail
Effective communication skills
Proficiency in Google Drive
Proficiency in Microsoft Suite
Teamwork skills
Education
High school diploma or equivalent
Associate's degree
Job description
A leading logistics provider is seeking a motivated Customer Service Representative for their Phoenix, AZ office. This hybrid role focuses on coordinating shipments, providing customer support, and ensuring accurate documentation. Ideal candidates will be organized, detail-oriented, and possess strong communication skills. No logistics experience is required, as training will be provided. Join this dynamic team and help steer the company's growth while enjoying a competitive compensation package and robust benefits.