Hybrid CSR - Growth, Flexible Schedule, Training

Honest Ab; Laguna Beach (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

On-the-job training

Job summary

A customer service-focused company in United States is hiring a Service Representative to manage customer interactions and ensure satisfaction. This role involves answering inquiries, resolving complaints, and building lasting relationships with customers through effective communication. Ideal candidates should have proven experience in customer support with strong communication abilities and a high school diploma. The position offers a hybrid work schedule and the opportunity for on-the-job training.

Qualifications

• Experience in customer support or similar client service role.
• Proven record of exceeding sales targets.
• Ability to manage time effectively and handle multichar conversations.

Responsibilities

• Manage large volumes of incoming and outgoing calls.
• Build trust and maintain relationships with customers.
• Resolve customer complaints and track interactions.

Skills

Customer orientation

Active listening

Sales skills

Communication skills

Time management

Education

High school degree

Tools

CRM systems

Job description

A customer service-focused company in United States is hiring a Service Representative to manage customer interactions and ensure satisfaction. This role involves answering inquiries, resolving complaints, and building lasting relationships with customers through effective communication. Ideal candidates should have proven experience in customer support with strong communication abilities and a high school diploma. The position offers a hybrid work schedule and the opportunity for on-the-job training.