Hybrid Collections Specialist: Empathetic Negotiator

Corporate Tools LLC; West Jordan (UT); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, and vision

22 days Paid Time Off accrued annually

Quarterly allowance for comfortable remote work setup

Job summary

Corporate Tools LLC in West Jordan is looking for a Collections Specialist to resolve payment obligations for customers with outstanding balances. This role emphasizes empathy and problem-solving over aggressive tactics to create positive customer outcomes while meeting collection goals.

With a salary of $40,000 annually plus commission, the position offers benefits such as 100% employer-paid health insurance, generous PTO, and a creative office environment. Candidates should have at least 1 year of collections or sales experience.

Qualifications

• 1+ year in collections or sales.
• Strong communicator who can negotiate and problem-solve in real time.
• Detail-oriented with accurate documentation habits.

Responsibilities

• Contact customers about outstanding balances via phone and approved communication channels.
• Negotiate payment arrangements and resolve accounts while keeping the customer experience intact.
• Document interactions, commitments, and account activity accurately and consistently.

Skills

Communication and negotiation

Problem-solving

Detail-oriented

Computer skills

Job description

Corporate Tools LLC in West Jordan is looking for a Collections Specialist to resolve payment obligations for customers with outstanding balances. This role emphasizes empathy and problem-solving over aggressive tactics to create positive customer outcomes while meeting collection goals.

With a salary of $40,000 annually plus commission, the position offers benefits such as 100% employer-paid health insurance, generous PTO, and a creative office environment. Candidates should have at least 1 year of collections or sales experience.