Hybrid Collections Specialist for Small Businesses

Enova International; Denver (CO); Hybrid; USD 28,413 - 40,467; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

Paid time off

Sabbatical program

Summer hours

Paid parental leave

Employee recognition program

Charitable matching

Paid volunteer day

Job summary

An established industry player is seeking a Collections Representative to assist small businesses in managing their payments. This role focuses on providing personalized solutions to clients facing financial hardships, ensuring positive interactions and maintaining their dignity. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and negotiation skills. Join a values-driven organization that prioritizes employee well-being and inclusivity, offering a hybrid work model and comprehensive benefits. If you're passionate about helping others and want to make a difference, this is the opportunity for you.

Qualifications

• Strong verbal communication and negotiation skills are essential.
• Ability to express empathy while discussing sensitive issues.

Responsibilities

• Handle calls regarding overdue payments and find solutions.
• Maintain accurate information on customer interactions.

Skills

Verbal communication

Negotiation skills

Empathy

Problem-solving

Data entry skills

Tools

Salesforce

Job description

An established industry player is seeking a Collections Representative to assist small businesses in managing their payments. This role focuses on providing personalized solutions to clients facing financial hardships, ensuring positive interactions and maintaining their dignity. The ideal candidate will thrive in a fast-paced environment, demonstrating strong communication and negotiation skills. Join a values-driven organization that prioritizes employee well-being and inclusivity, offering a hybrid work model and comprehensive benefits. If you're passionate about helping others and want to make a difference, this is the opportunity for you.