Hybrid Collections & Recovery Manager

Together Credit Union; Missouri; Hybrid; USD 70,000 - 90,000; Full time

Job summary

A regional credit union is seeking a Collection Manager to oversee daily collection operations of various loan types, ensuring compliance with regulations and serving members effectively. The ideal candidate will have extensive experience in collections and leadership skills. Responsibilities include directing collection efforts, coaching staff, and analyzing trends to improve portfolio performance. This hybrid position requires strong analytical and decision-making abilities, along with exceptional communication skills.

Qualifications

• 5+ years of experience in collections or related fields.
• 3+ years of leadership experience.

Responsibilities

• Oversees daily collection operations ensuring compliance and efficiency.
• Directs collection efforts and ensures exceptional member service.
• Coaches and develops staff, including performance evaluations.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Data analysis

Education

High School Diploma

Job description

A regional credit union is seeking a Collection Manager to oversee daily collection operations of various loan types, ensuring compliance with regulations and serving members effectively. The ideal candidate will have extensive experience in collections and leadership skills. Responsibilities include directing collection efforts, coaching staff, and analyzing trends to improve portfolio performance. This hybrid position requires strong analytical and decision-making abilities, along with exceptional communication skills.