Hybrid Collections Specialist — Help Members

Honor Credit Union; Oronoko Charter Township (MI); Híbrido; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical with prescription coverage

Dental & Vision benefits

401k with company match

Paid time off & holidays

Discounts on products & services

Resumo da oferta

Honor Credit Union in Michigan is seeking a Collections Specialist to manage collection activities for delinquent and negative accounts. The role requires coordinating garnishments, levies, and refunds while building professional relationships with team members, clients, and vendors.

A high school diploma and 1–3 years of related experience are expected, with a hybrid work arrangement in place. The position offers benefits and growth opportunities within a member‑focused environment, emphasizing

Qualificações

• Must have a demonstrated ability to keep finances in order.
• Knowledge of collection procedures and related laws and regulations.
• Understanding of Company policies.
• Strong listening, verbal, and written communication skills.
• Be self-directed and able to work with minimal supervision.
• Must be highly detail oriented.

Responsabilidades

• Guides and performs collection activities for delinquent & negative accounts.
• Filing garnishments, levies, total loss and safety net claims; ensure timely refunds of backend products.
• Establishes and maintains professional relationships with internal and external contacts.

Conhecimentos

Collection procedures

Communication skills

Detail orientation

Self-direction

Policy knowledge

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Honor Credit Union in Michigan is seeking a Collections Specialist to manage collection activities for delinquent and negative accounts. The role requires coordinating garnishments, levies, and refunds while building professional relationships with team members, clients, and vendors.

A high school diploma and 1–3 years of related experience are expected, with a hybrid work arrangement in place. The position offers benefits and growth opportunities within a member‑focused environment, emphasizing