Hybrid Collection & Recovery Specialist — Impact & Compliance

BECU; Tukwila (WA); Hybrid; USD 29,081 - 51,067; Full time

Benefits offered by this job

401(k) Company Match (up to 3%)

4% annual contribution to your 401(k)

Medical, Dental and Vision

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + donation match

Job summary

A community-focused financial institution is seeking a Collection & Recovery Support Specialist in Tukwila, WA. This role involves managing account transitions, coordinating loan modifications, and ensuring compliance while providing exceptional service. The ideal candidate will have a high school diploma and two years of operational experience, demonstrating attention to detail and a commitment to confidentiality. The position offers a competitive hourly rate and benefits, including 401(k) contributions and tuition reimbursement. Join us to help our members navigate their financial journeys.

Qualifications

• Minimum two years of operational experience at a financial institution required.
• Ability to work independently and as a team member.
• Detail-oriented with a high degree of accuracy.

Responsibilities

• Handle all account transitions from active to charge-off status.
• Complete system updates and documentation for involuntary closures.
• Process loan modifications and manage documentation.

Skills

Attention to detail

Confidentiality

Verbal communication

Written communication

Problem-solving

Education

High school diploma or equivalent

Job description

A community-focused financial institution is seeking a Collection & Recovery Support Specialist in Tukwila, WA. This role involves managing account transitions, coordinating loan modifications, and ensuring compliance while providing exceptional service. The ideal candidate will have a high school diploma and two years of operational experience, demonstrating attention to detail and a commitment to confidentiality. The position offers a competitive hourly rate and benefits, including 401(k) contributions and tuition reimbursement. Join us to help our members navigate their financial journeys.