AR Recovery Manager — Strategic Collections Leader (Hybrid)

OnPath Federal Credit Union; Mandeville (LA); Hybrid; USD 58,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

OnPath Federal Credit Union in Mandeville, LA is seeking an Account Resolution Recovery Manager (Collections) to lead the AR team, manage complex member situations, and drive ethical, compliant collection practices.

This hybrid role emphasizes relationship building with members, collaboration across departments, and delivering cost-effective financial solutions while achieving department goals.

Qualifications

• 2–5 years of collections-related experience.
• Two-year college degree required.
• Understanding of loss mitigation and loan workouts.

Responsibilities

• Oversee bankruptcy, repossessions, foreclosures, loss mitigation, and related collections duties.
• Improve processes and ensure policy adherence with state and federal regulations.
• Lead staff, set goals, schedule, and conduct performance reviews.
• Maintain relationships with vendors and internal departments.
• Prepare monthly/quarterly reports on loan repayment.

Skills

Relationship building

Sales driven

Team collaboration

Education

Two-year college degree

Tools

Collection software

Job description

OnPath Federal Credit Union in Mandeville, LA is seeking an Account Resolution Recovery Manager (Collections) to lead the AR team, manage complex member situations, and drive ethical, compliant collection practices.

This hybrid role emphasizes relationship building with members, collaboration across departments, and delivering cost-effective financial solutions while achieving department goals.