Hybrid Collections & Delinquency Specialist

GreatAmerica Financial Services Corporation; Cedar Rapids (IA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation with Monthly Bonuses

401(k) with Company Match

Health, Dental, Vision Insurance

Tuition Assistance

Paid Time Off

Job summary

GreatAmerica Financial Services Corporation in Cedar Rapids, Iowa is seeking a Portfolio Manager to manage communications related to delinquent lease payments. This role involves resolving account delinquencies and collecting payments for accounts that are past due.

The ideal candidate should possess strong communication skills, a desire to learn about collections, and be able to perform effectively in a fast-paced environment. The position offers hybrid work arrangements and various benefits.

Qualifications

• Desire to gain collection experience in financial services or equivalent.
• Demonstrated ability to perform in a high-intensity environment.
• Strong research, analysis, and problem-resolution skills.

Responsibilities

• Contact and collect accounts 10-60 days past due.
• Conduct research and correspondence regarding customer disputes.
• Work in a team-based solution oriented environment.

Skills

Customer-focused

Communication skills

Problem-resolution skills

Basic math skills

Research skills

Education

High school graduate or equivalent

Job description

GreatAmerica Financial Services Corporation in Cedar Rapids, Iowa is seeking a Portfolio Manager to manage communications related to delinquent lease payments. This role involves resolving account delinquencies and collecting payments for accounts that are past due.

The ideal candidate should possess strong communication skills, a desire to learn about collections, and be able to perform effectively in a fast-paced environment. The position offers hybrid work arrangements and various benefits.