Hybrid Clinic Operations Specialist

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The University of Miami Health System is seeking a Clinical Business Operations Representative 2 to support daily clinical operations in a hybrid setting. You will perform receptionist and administrative duties, answer calls, and help manage patient flow with courtesy and professionalism.

You will collect patient demographics, insurance information, and referrals, review records for completeness, and assist staff with efficient patient care processes while following confidentiality and

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of relevant experience.
• Ability to answer incoming calls and manage patient flow.

Responsibilities

• Answer incoming calls and triage patient inquiries.
• Manage patient flow and maintain accurate patient records.
• Obtain demographic, insurance, and referral information.
• Review clinical records for completeness including authorization and signatures.
• Greet visitors and direct them to appropriate staff.
• Provide coverage for coworkers when needed.
• Develop effective communication with physicians, managers, peers, trainees and staff.
• Maintain confidentiality of all information and adhere to policies.

Education

High school diploma or equivalent

Job description

The University of Miami Health System is seeking a Clinical Business Operations Representative 2 to support daily clinical operations in a hybrid setting. You will perform receptionist and administrative duties, answer calls, and help manage patient flow with courtesy and professionalism.

You will collect patient demographics, insurance information, and referrals, review records for completeness, and assist staff with efficient patient care processes while following confidentiality and