Patient Care Operations Associate I

University of Miami; Miami (FL); Híbrido; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

The University of Miami/UHealth's Department of Community Health Delivery Systems seeks a full-time Clinical Business Operations Representative 1 in Miami to support daily clinical operations, manage patient flow, and handle front-desk duties with professionalism.

You will collect patient demographics and insurance details, review records for completeness, answer calls, greet visitors, and help maintain confidentiality while upholding service standards.

Qualificações

• Learning agility to learn new procedures and adapt to changing priorities.
• Ability to work collaboratively within a team environment.
• Proficiency with office software and relevant computer applications.
• Clear written and verbal communication with colleagues and stakeholders.

Responsabilidades

• Facilitates prompt resolution of pre- and post-care issues in daily clinical operations.
• Reviews patient demographics, insurance information and referrals.
• Reviews clinical records for completeness, including authorizations and signatures.
• Answers phones, triages calls, directs inquiries and documents messages.
• Greets visitors and directs them according to needs; maintains confidentiality.

Conhecimentos

Learning agility

Teamwork

Technical proficiency

Communication skills

Descrição da oferta de emprego

The University of Miami/UHealth's Department of Community Health Delivery Systems seeks a full-time Clinical Business Operations Representative 1 in Miami to support daily clinical operations, manage patient flow, and handle front-desk duties with professionalism.

You will collect patient demographics and insurance details, review records for completeness, answer calls, greet visitors, and help maintain confidentiality while upholding service standards.