Hybrid Clinical Operations Specialist (Miami)

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 38,000 - 50,000; Full time

Job summary

The University of Miami UHealth Department of Medicine seeks a Full Time Clinical Business Operations Representative 1 to support pre/post care operations in a hybrid Miami setting. Responsibilities include patient scheduling, data entry, and coordinating with care teams to ensure smooth clinical workflows.

Ideal candidates possess a high school diploma, bilingual English/Spanish, and customer service experience.

Qualifications

• High school diploma or equivalent required.
• Bilingual English/Spanish highly preferred.
• Customer service experience preferred.
• Ability to enter data accurately and communicate clearly.

Responsibilities

• Answer incoming calls and greet visitors in a professional manner.
• Review patient demographics, insurance information, and referrals.
• Schedule patient appointments and manage the clinic census.
• Coordinate with home health and pharmacy partners as needed.
• Maintain confidential patient records per hospital policy.

Skills

Bilingual English/Spanish

Customer service experience

Education

High school diploma

Job description

The University of Miami UHealth Department of Medicine seeks a Full Time Clinical Business Operations Representative 1 to support pre/post care operations in a hybrid Miami setting. Responsibilities include patient scheduling, data entry, and coordinating with care teams to ensure smooth clinical workflows.

Ideal candidates possess a high school diploma, bilingual English/Spanish, and customer service experience.