Hybrid Client Success Associate — Fast Expert Matching

Guidepoint; Boston (MA); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

PTO & holidays

Benefits package

401k with match

Commuter benefits

Wellness programs

Learning resources

Job summary

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with subject-matter experts to enable informed decisions. As an Associate, you will assess client needs, identify expert fits, and recruit new experts into Guidepoint’s global network, often delivering responses within hours.

The role is hybrid with three in-office days required, located in Boston, MA. You will engage senior professionals by phone, conduct targeted research, and craft high-quality

Qualifications

• Bachelor’s degree required with GPA 3.0 or higher.
• Previous relevant internship, volunteer, or extracurricular experience requested.
• AI fluency and experience using AI-enabled tools to support research and communication.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Lead cold outreach, vetting conversations, and profile preparation for client consideration.
• Define sourcing strategies per client request based on project scope and urgency.
• Manage multiple client requests with tight deadlines while delivering high-quality execution.

Skills

AI fluency

AI tool usage

Curiosity about tech

Strong communication

Time management

Education

Bachelor’s degree

GPA 3.0+

Job description

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with subject-matter experts to enable informed decisions. As an Associate, you will assess client needs, identify expert fits, and recruit new experts into Guidepoint’s global network, often delivering responses within hours.

The role is hybrid with three in-office days required, located in Boston, MA. You will engage senior professionals by phone, conduct targeted research, and craft high-quality