Expert Sourcing & Client Success Associate

Guidepoint Australia; Phoenix (AZ); Híbrido; USD 54.000 - 66.000; Jornada completa

Descripción de la vacante

Guidepoint’s Client Service Associate role engages in recruiting experts into Guidepoint’s global network and coordinating client consultations. You learn to assess client needs, identify the right experts, and build high-quality profiles for client consideration.

The position involves targeted research, outreach, and screening conversations, with a focus on timely, accurate results. The work is hybrid, with three days in the office.

Formación

• Bachelor’s degree with a 3.0 GPA minimum.
• Internship, volunteer, or extracurricular experience.
• Experience using AI-enabled tools to support research and written communication.
• Ability to use AI tools responsibly with attention to confidentiality and data quality.
• Curiosity about emerging technology and willingness to learn new tools.
• Authorized to work in the United States without visa sponsorship.

Responsabilidades

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts.
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate fit for client projects and prepare high-quality profiles for client consideration.
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Manage multiple fast-moving client requests, balancing deadlines with high-quality execution.

Conocimientos

AI fluency

Research

Communication

Curiosity about technology

Independent and collaborative work

Educación

Bachelor’s degree with 3.0 GPA+

Descripción del empleo

Guidepoint’s Client Service Associate role engages in recruiting experts into Guidepoint’s global network and coordinating client consultations. You learn to assess client needs, identify the right experts, and build high-quality profiles for client consideration.

The position involves targeted research, outreach, and screening conversations, with a focus on timely, accurate results. The work is hybrid, with three days in the office.