Hybrid Client Onboarding Specialist — Entry-Level

ADP; Schaumburg (IL); Hybrid; USD 49,594,000 - 55,104,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ADP is hiring Implementation Specialists for client onboarding in a hybrid role with 3 days in the office and 2 days at home each week. You will serve as the first interaction between small business clients and ADP's payroll and HR solutions, ensuring a smooth setup for ongoing success.

As an Onboarding Specialist, you will onboard clients, implement ADP technologies, and collaborate with internal teams while managing multiple follow-ups.

Qualifications

• Prior experience is not required; we will train you to be successful!
• You can work overtime hours during peak seasons
• Bilingual in English and Spanish is a plus!

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.
• Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes.
• Partner Internally. You will interact/collaborate with ADP associates in sales and customer service.
• Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups / projects at the same time.
• You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

Skills

Bilingual

Job description

ADP is hiring Implementation Specialists for client onboarding in a hybrid role with 3 days in the office and 2 days at home each week. You will serve as the first interaction between small business clients and ADP's payroll and HR solutions, ensuring a smooth setup for ongoing success.

As an Onboarding Specialist, you will onboard clients, implement ADP technologies, and collaborate with internal teams while managing multiple follow-ups.