Client Onboarding Specialist I

adpinternalcareers; Schaumburg (IL); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Day 1 benefits

Mentorship opportunities

Volunteer time off

Inclusive culture

Job summary

ADP is hiring Implementation Specialists for client onboarding in a hybrid role (3 days in the office, 2 days at home each week). You will be the first interaction between small business clients and ADP's payroll and HR solutions, building strong relationships and ensuring long-term success with our technologies.

You will spend your days answering calls, following up on items, and guiding clients through using our products.

Qualifications

• Prior experience is not required; we will train you to be successful!
• You can work overtime hours during peak seasons
• Bilingual in English and Spanish is a plus!

Responsibilities

• Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation.
• Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes.
• Partner Internally. You will interact/collaborate with ADP associates in sales and customer service.
• Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups / projects at the same time.
• Adhere to a daily schedule and manage a high volume of inbound calls.

Job description

ADP is hiring Implementation Specialists for client onboarding in a hybrid role (3 days in the office, 2 days at home each week). You will be the first interaction between small business clients and ADP's payroll and HR solutions, building strong relationships and ensuring long-term success with our technologies.

You will spend your days answering calls, following up on items, and guiding clients through using our products.