Hybrid Clerical & Records Specialist

Illinoiscomptroller; Marion (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

Illinois Department of Human Services in Illinois, Marion, is seeking an Office Associate to perform a variety of clerical and secretarial duties.

The role requires handling complex records, assisting supervisory staff, and keyboarding at 45 wpm. The position includes union protections and standard state benefits, with responsibilities spanning document preparation, file management, and front-dine inquiries, within a Monday–Friday schedule.

Qualifications

• Requires high school diploma or equivalent.
• Requires two years of office experience.
• Must be able to keyboard accurately at 45 wpm.

Responsibilities

• Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical, and legal terminology.
• Prepares and maintains complex, highly specialized records and reports.
• Receives telephone calls and emails, determines the nature of the calls and emails, directs inquiries to appropriate staff.
• Maintains and organizes client appeal files, records, and hearing documents.
• Provides clerical office support.
• Receives and distributes mail, manual releases, and memos.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Skills

Typing 45 wpm

Education

High school diploma or equivalent

Job description

Illinois Department of Human Services in Illinois, Marion, is seeking an Office Associate to perform a variety of clerical and secretarial duties.

The role requires handling complex records, assisting supervisory staff, and keyboarding at 45 wpm. The position includes union protections and standard state benefits, with responsibilities spanning document preparation, file management, and front-dine inquiries, within a Monday–Friday schedule.