OFFICE SPECIALIST

Illinois Department of Children and Family Services; Champaign (IL); On-site; USD 46,000 - 61,000; Full time

Job summary

Illinois Department of Children and Family Services in Champaign, IL is seeking an organized Office Associate to provide front-desk support and office coordination. The role requires professional communication, strong organization, and ability to handle multiple tasks in a government office environment.

Key duties include receptionist responsibilities, answering and screening calls, greeting visitors, processing forms, and performing other duties as assigned.

Qualifications

• Requires completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

Responsibilities

• Serves as Regional Office Receptionist
• Answers all incoming calls and screens callers to determine nature of request
• Greets visitors and directs walk-ins to appropriate offices and resources
• Orders and distributes forms from Central Stores
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Skills

Office experience

Keyboarding 45 wpm

Education

High school diploma

Job description

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Office Associate. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Regional Office Receptionist
• Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile
• Greets visitors and directs walk-ins to appropriate offices and resources
• Orders and distributes forms from Central Stores
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 2 years of office experience
• Requires ability to keyboard accurately at 45 wpm

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, youre part of something bigger, something that touches the lives of every person who calls Illinois home. No matter what state career youre looking for, we offer jobs that fit your life and your schedule flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Job Details

• Job Requisition ID:**58803** Opening Date:** 09/23/2026** Closing Date:** 10/07/2026** Agency:** Department of Children and Family Services** Class Title:**OFFICE ASSOCIATE - 30015** Skill Option:**Keyboarding** Bilingual Option:**None** Salary:** Anticipated Starting Salary $4144 monthly; Full Range $4414-$5429 monthly** Job Type:** Salaried** Category:**Full Time** Number of Vacancies:** 1** Bargaining Unit Code:**RC014 Clerical Employees, AFSCME** Merit Comp Code:** Work Hours:** Monday-Friday 8:30am-5:00pm Anticipated Hybrid Work Schedule Availability:** Not available, fully in office Headquarter Location:** 2125 S 1st St, Champaign, Illinois, 61820** Work County:** Champaign**