Hybrid Claims Manager: Lead & Elevate Client Service

Amwins; Scottsdale (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Hybrid work options

Generous PTO & holidays

Annual bonus program

Job summary

Amwins Self-Funded in Scottsdale, AZ is seeking a Claims Manager to lead a dedicated claims team, optimize day-to-day operations, and deliver exceptional service to clients and partners. The role is office-based with hybrid options after training.

You will coach staff, manage workloads, oversee claim submissions, and partner with QA, carriers, and brokers to improve processes. This position offers bonus potential, comprehensive benefits, and opportunities for professional growth.

Qualifications

• 2+ years of management experience leading a team.
• Experience in claims or group benefits is preferred.
• Strong communication and coaching skills.
• Proven ability to manage multiple priorities.

Responsibilities

• Lead day-to-day claims team operations.
• Coach team members and provide performance feedback.
• Collaborate with QA and process improvement.
• Oversee filing and claim tracking with carriers.
• Prepare monthly claims reports and notifications.
• Support service delivery to clients.

Skills

People management

Leadership

Process improvement

Microsoft Office

Time management

Education

Bachelor’s degree or 3-5+ years in Group Benefits

Tools

Excel

SharePoint

Teams

Job description

Amwins Self-Funded in Scottsdale, AZ is seeking a Claims Manager to lead a dedicated claims team, optimize day-to-day operations, and deliver exceptional service to clients and partners. The role is office-based with hybrid options after training.

You will coach staff, manage workloads, oversee claim submissions, and partner with QA, carriers, and brokers to improve processes. This position offers bonus potential, comprehensive benefits, and opportunities for professional growth.