Hybrid Claim Service Specialist: Guide Claims Fairly

Arbella Insurance Group; Wakefield (MA); Hybrid; USD 49,010 - 51,008; Full time

Benefits offered by this job

Flexible work schedule

Professional development programs

Profit sharing bonus program

Tuition assistance

Wellness programs

Job summary

A leading insurance provider is seeking a Claim Service Specialist for a hybrid role based in Massachusetts. This entry-level position requires a commitment to customer service, effective communication skills, and attention to detail. Candidates will advocate for clients recovering from losses and manage their claims processes effectively. Full-time schedules are offered, with weekend flexibility. Competitive salary and comprehensive benefits included.

Qualifications

• Commitment to customer service excellence through positive communication.
• Highly effective time management skills.
• Strong attention to detail and organization.
• Passion for helping others.
• Customer service work experience preferred.

Responsibilities

• Advocate for customers who have recently experienced a loss.
• Inspect damage and verify documentation for accuracy.
• Check claim case facts and determine coverage.
• Report on each settlement with poise.
• Maintain well-written file documentation.

Skills

Customer service excellence

Effective communication skills

Time management

Attention to detail

Negotiation skills

Job description

A leading insurance provider is seeking a Claim Service Specialist for a hybrid role based in Massachusetts. This entry-level position requires a commitment to customer service, effective communication skills, and attention to detail. Candidates will advocate for clients recovering from losses and manage their claims processes effectively. Full-time schedules are offered, with weekend flexibility. Competitive salary and comprehensive benefits included.